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Frequently Asked Questions

General

What exactly is Well Traveled?

We’re a club for travel lovers, like you. We wanted to create a home base for inspiration, recommendations, and trip planning. We wanted somewhere we didn’t have to fight through a million sponsored ads or shitty reviews from people we couldn’t relate to. We wanted to connect with other travelers who shared our tastes, budgets, and preferences. That place didn’t exist, so we built it. We’ve made it easier for you to discover, plan and book places you actually want to go, vetted by a community you can actually trust. Welcome home.

How does Well Traveled work?

If Yelp and goop had a baby, she might look a little bit like Well Traveled… ‘cept we cuter ;)

But in all seriousness, consider us your travel companion. We help you connect with other like-minded travelers, find and share your favorite places to eat, sleep and play and when you’re ready to go, we help you get there with our 1:1 booking experience.

Who is Well Traveled for?

We created the club for a new generation of travelers who prefer to travel more like a local and less like a tourist. So if you're fed up with sites like Yelp and TripAdvisor, if you're constantly on the hunt for those can't miss hidden gems and if you're interested in connecting with fellow lovers of leisure, we built this club for you. Welcome home.

What does membership include?

As a member, not only do you gain access to our vetted community and curated recommendations, you also get to use our personalized booking service, designed to make your travels seamless from start to finish. On average, members receive $250 of additional value when booking with Well Traveled.

How much does membership cost?

Membership is currently priced at $150 / year (or approximately 6 airport coffees). Members are always grandfathered in at the rate at which they join. Even as membership prices increase, yours never will.

I have commitment issues, can I try things out first?

You sure can. We offer all members a 7-day free trial to check out the club. Spoiler alert, we think you’re going to love it.

I’m in. Can I invite my friends?

Of course! Just like margaritas and memories, the more the merrier. For each friend that joins the club, you’ll get $100 off your next trip with Well Traveled. Even better news? When your friend becomes a member, they'll ALSO get $100 off their first trip with Well Traveled. Everybody wins! 🎉 Just don’t tell our finance team, deal?

What if I'm not traveling soon? Can I still be a member? / What's the benefit of joining now?

Absolutely! The best part about this community is that you don’t need to have set travel plans. We designed Well Traveled for travel lovers at home or on the road. You can connect with fellow members, share your favorite places or join fellow members and create a wish list (or two, or five!) for future trips (members are posting new recommendations all the time!). So whether you’re planning the trip of a lifetime, daydreaming about your next adventure, or simply looking to explore the city you call home… we’ve got you covered. We can’t wait to welcome you to our community.

I’ve got more questions - how can I get in touch with the team?

We’d love to hear from you, reach us at hello@welltraveledclub.com anytime 👋

Booking

How does Booking with Well Traveled work?

We’re here to make this process as simple as possible. Simply give us your travel deets via our booking form and we get to work! Whether you know exactly what you’re looking for or are in need or a little guidance, we’re here to help. All communication will be done via email/phone/text (whatever you prefer!) between you and a member of our team. This team member (aka your new travel bestie) is there to ensure you have the best stay possible and will handle all hotel communication, requests, and changes for you. The important thing to note here is nothing is booked or charged without your final stamp of approval!

I’m ready to book, what do I do now?

When you’ve got dates and a destination in mind, submit a booking request here (note: this is for members' eyes only, this link won’t work unless you’re logged in). Once submitted, our team will respond (within 24 hours or less!) with your personalized property recommendations tailored to your travel preferences. Rest easy knowing all of the research, vetting, and special requests have been done for you. Once you've selected a hotel/room, we'll send over a secure payment form to collect payment info + get things booked. Let the envy-inducing OOO auto-responder writing commence!

Need some help planning where to eat and what to do during your trip?

You’ve come to the right place. Check out the destination homepage for where you’re headed and you’ll find a ton of great eat/sleep/play spots waiting for you. Spots are recommended by our members and vetted by our team for quality so you know you're getting the best intel! Found a few gems you want to hit on the trip? Toss them onto a list to stay organized (the best part? We’ll populate your list into a map view for you so you can easily craft your game plan). Check out one of our member’s LA off the beaten path list for some inspo (fun fact, lists can be viewed by anyone, member or not!).

Are your perks really that good?

Personalized booking experience? Bottle of champagne waiting for you in your room? You tell us… We have partnerships with thousands of hotels globally. Perks vary by property so check the hotel spot page for perks that apply. The team member handling your booking will lay alllllll of the perks out for you! As a reminder, with every WT booking, you will receive a member welcome gift, up to a $50 value :) Cheers to that!

What happens if I need to change my travel plans?

Plans change, life gets in the way and unfortunately, flight delays are still a very real thing. This is the amazing part about working with a real person! Remember that new travel bestie we referenced? Well, they are standing by to help should you need anything.

Can I use points to book a trip with Well Traveled?

While we’re unable to redeem credit card points or hotel loyalty program points at this time, you can absolutely earn points for your stay when you book with Well Traveled. If you have a hotel loyalty membership ID we can add it to your reservation so you can continue to rack up points and perks with our partners!

If I want my friend to book but they are not a member are you able to book for them?

We’d love to help with your friends' reservations too! However, we are only able to provide booking assistance and perks for members. The good news is you can easily send them a referral invitation to skip the waitlist and get immediate access to the platform. Plus you’ll both receive $100 booking credit when they sign up. Booking credit does not expire and can be applied to any trip booked with WT.

What is booking credit & how do I know if I have any?

Booking credit is magical free travel money.. Just kidding but not really. Your booking credit balance can be found here (make sure you’re logged in to view). You can earn booking credit by referring new members to the club! Easy peasy.

How do I use my booking credit?

Booking credit does not expire and can be redeemed on any trip booked with Well Traveled. Your credit will be deducted from your final hotel bill at the time of checkout. Some restrictions apply, see here for more information.

I’ve got more questions - how can I get in touch with the team?

We’d love to hear from you, reach us at membership@welltraveledclub.com anytime🍹

Join the Club

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